The decision of what information should go where is a management (or client) decision although, if you are the writer, you can argue your case as well. However, it is much better to repeat crucial information in more places than one since you usually have no control over the way technical manuals are used. Your customers will really appreciate this section of the Installation Guide since they would be able to set up the product and see it in action quickly and thus build up their confidence in the product.
The software installation guide replaces the need for human intervention in installing your software. If customers are regularly reaching out to your support team to help them set define installation instructions up your product, this results in a heavy burden for your business and a poor user experience. The software installation guide empowers customers to get started on their own.
What is Installation Guide?
Often companies neglect their post-sales materials, but presentation is just as important for your documentation as it is for your marketing campaigns. If you don’t understand how users are going to be using your guide, then you can’t expect your users to either. Think about when users will be introduced to your guide and how it will appear on their screens. It must be easier for users to use your installation guide than it is for them to contact your support team. Customers who encounter installation errors may run the risk of abandoning your software before they even get started. The installation guide troubleshoots common errors and may even be able to prevent them from occurring in the first place.
- Your software installation guide may be aimed at an IT or operations department, or potentially the end users of your product.
- Scheduled software installation is an unattended software installation that can be scheduled to run at a specific time.
- The first section should include information on the purpose of your software and the main features it offers.
- 1) Place the software you want to install on a CD or some other medium of choice.
- The software post-installation tasks section should list all the post-installation tasks that need to be completed in order for the software to function properly.
- This could impact reports, scripts, or processes you’ve written that access the current version of the database.
– If there are any problems with the software, it is much easier to uninstall it. – You can be sure that there are no conflicts with old software or drivers. 1) Place the software you want to install on a CD or some other medium of choice. Describe in this section how to set up “system time” by entering the correct values into the internal “system clock,” if any.
Benefits of Utilizing these Guides
Users need to know what kind of hardware and software is required for installing their new software. For example, which version of the operating system is needed and processing speed is required to enable the software to run correctly. When users are empowered to easily install and launch the software themselves, this results in a much more positive experience with more satisfied customers. Customers appreciate that your business has taken the time to evaluate their needs and are more likely to keep using your software.
On the SQLite installation page, choose a database name (which can be anything) and the SQLite database directory. For the database directory, the installer will attempt to use a subdirectory outside of the document root and create it if needed. If this directory is not safe (for example, web-readable), change it manually to avoid making it accessible to everyone on the web. Once all of the configurations are deployed, it’s time to start Appian and verify the installation was successful.
Manual installation is often the preferred method because it gives the user more control and insight into how their wiki is installed, making troubleshooting and maintenance easier. Automated processes, packages, bundles, and services all come with their own idiosyncrasies. After finishing the database setup, continue with #Run the installation script below. The Appendices section below offers alternatives to manual installation.
Irrespective of the nature of your interorganizational migration, you must adhere to some general guidelines when it comes to embarking on a migration project. Third-party migration tools generally implement a console/agent architecture with a single central console acting as the management interface to all migration projects underway. The system running the console is typically also used as the database repository where configuration information is stored and maintained. You use the console to set up and maintain the various synchronization instances. This is shown graphically in Figure 7.13; do note, however, that it is possible to have multiple source and target systems, even in different Exchange organizations.
The first part of the installation process is to run the Appian installer, which deploys the engines, services, search server, data service, Appian Java EE application, and relevant libraries and files. After running the Appian installer, the temporary product license is placed in the appropriate directory from the prerequisite steps. This allows the administrators to obtain information about the machine necessary to acquire a long-term product license.
Sharing software packages is a great way for businesses and educational institutions with multiple computers to save disk space and installation time. Include one or more charts or drawings (as appropriate) describing how to install the software (or the product). If any physical installation is involved, including a drawing of screwdrivers or other tools attaching the product properly by driving screws or rivets, etc. Given the fact that most developers and software engineers do not like the writing process, the role of a professional technical writer becomes all the more important and even indispensable.